WheelsAPE warrants that all the WheelsAPE brands wheels and WheelsAPE Brand Partner’s Brand Wheels (comes with Powered By WheelsAPE badge) will be free from structural defects for as long as the original purchaser owns the product. WheelsAPE further warrants to the original purchaser that all fully painted wheels and full Vapour Chrome (PVD) wheels will be free of cosmetic defects for a period of three (10) years from the date of purchase. Machined, milled, chrome-plated, brushed and polished aluminium wheels will be warranted against cosmetic defects for a period of one (1) year from the date of purchase as special care is needed to maintain their original look (please see wheel maintenance guidelines).
This warranty shall be valid only when the wheels are returned to an authorised dealer along with the original proof of purchase. WheelsAPE’s obligation under this warranty shall be limited to the replacement or repair of any wheel which WheelsAPE has declared to be defective.
WheelsAPE shall inspect all warranty returns. Wheels covered by our warranty shall be replaced or repaired and returned to the sender freight prepaid. Wheels not covered by our warranty, if requested will be returned to the sender freight collect.
What is covered?
- Peeling off the clear coat, paint or chrome finish.
- Wheels with a radial or lateral run-out greater than 0.020 inch/0.50mm, provided there is no evidence of impact.
- Stress cracks in the wheel, provided there is no evidence of impact.
- Bubbles in the paint or chrome or other blemishes in the finish of the wheel.
- Wheels that leak air.
- Improper machining of the centre bore or lug holes.
What is not covered? (Exclusions)
- Wheels with a radial or lateral run-out less than 0.020 inch/0.50mm.
- Wheels damaged or knocked out-of-round due to: tire installation, lowered suspension, impact, off-roading, accident, racing, negligence, misuse or exceeding the load rating or tire diameter (see installation instructions).
- Cosmetic damage caused by poor maintenance, exposure to corrosive agents and/or environments, impact, “curb rash”, road hazard or neglect.
- Paint chipping around the lug holes due to contact with installation tools.
- Cosmetic warranty for wheels purchased as “blemished” (structural warranty still applies however).
- Wheels claimed by someone other than the original purchaser.
- Wheels transferred to another vehicle, resulting in an improper fitment.
- Wheels that have been repaired, altered or used with adapters and/or spacers.
- Wheels where WheelsAPE’s installation instructions have not been followed (supplied with each wheel).
- Wheels that have been installed with other than WheelsAPE approved accessories.
This warranty is given by WheelsAPE and is in lieu of all other expressed or implied warranties, whether oral or written. All implied warranties, such as warranties of merchantability or fitness of a particular purpose, shall be limited to the duration of this warranty.
Some States and / or Provinces do not allow limitations on how long an implied warranty lasts, and / or the exclusion or limitation of incidental or consequential damages, so one or more of the above limitations or exclusions may not apply to you.
Requirements for a warranty application
- Customer must register at the time of purchase to ensure that they have access to the time-span protection from the date of purchase in our product quality assurance program.
- We only offer the warranty to the original buyer’s products. Any second-hand or traded products might not be covered .
- Customer must apply for after-sales service through the dealer or retailer of the product they originally purchased.
- Customer must provide the corresponding product photo, the product laser marking photo so that we can correctly locate our products, and ensure that these products are genuine.
- Customer must provide the original proof of purchase, such as an invoice or receipt
- For products purchased at our official brand website, application for after-sales service can be made through the customer service channel of our official brand site.
WheelsAPE reserves all the rights (c) 2021